Skip to main content
Need help with Rapid Reader? We are here to assist. Before reaching out, check if your question is already answered.

​
Getting Help

Documentation

Browse these docs for guides on all features

Troubleshooting

Solutions to common issues

FAQ

Answers to frequently asked questions

​
Reporting Bugs

Found a bug? Help us fix it by sending a detailed report.
1

Gather information

Note your platform (Web, Mac, iOS, Android, Chrome, Firefox), app version, and browser if applicable.
2

Document the problem

Write clear steps to reproduce the issue, what you expected to happen, and what actually happened. Screenshots or screen recordings are helpful for visual issues.
3

Send it to us

Email [email protected] with all the details above. The more detail you provide, the faster we can investigate and fix the problem.

​
Feature Requests

Have an idea to make Rapid Reader better? We would love to hear it. Email [email protected] with your suggestion and we will review it for future updates.

​
Contact

Email

[email protected]

Response Time

We typically respond within 48 hours